Purchase with confidence! If what you buy isn't right just return it to our store within 30 days in the same condition it was purchased along with copy of your receipt and we'll take care of it. We will refund the original purchase price and shipping cost once we receive the item, however you are responsible for return shipping to us. If item was purchased new it needs to be returned in new, unopened and unused condition. In the case of refunds you will be refunded the same way you paid, visa credit for a visa card purchase, items paid by gift card will be put back on gift card, etc. Whether you are buying an item or returning it, we want you to be happy! We want you as a customer for life.
Purchases made through the holiday season starting from November 1st to December 24th can be returned or exchanged up until January 24th of the following year. If you have any questions or concerns please email firstname.lastname@example.org
DAMAGED IN SHIPPINGIf you receive your purchase and it is damaged in shipping please email us with the details of what you purchased and the damage that was done. Keep both the item and the shipping box it was received in as we may need to file a claim with the shipper. Please do not ship damaged item back to us without our consent.